If your washer is not performing properly, then here are some things to check before calling Tom.

Won’t Run:
a. Check lid switch. Open & close the lid; listen for clicking sound. If you hear no sound, most likely 
the switch is bad.
No water fill:
a. If washer fills only with hot or cold, or no fill at all then remove hoses and check for clogged valve 
b. Another common cause is a bad water valve.  Remove the water valve, bring in to me, and have it 
checked out.